Can I access your courses through a VPN?

Modified on Wed, 27 Sep 2023 at 05:39 PM

A VPN (virtual private network) is used by many companies to provide remote IT services.


Whilst our courses do typically work over a VPN, it can cause issues, especially if multiple users are logging in to separate accounts over the same private network.


We recommend that you do not access our courses through a VPN. Our course software uses encryption to keep your details safe.


If you have no choice but to use a VPN, please contact our help desk (helpdesk@ecostarenvironmental.co.uk) and our technical team will advise you the steps to take in order to ensure everything runs smoothly.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article